UniKey—the Driverless dongle, reduces the huge work of technical support team for software vendors.

“It is a nightmare for a long time that the dongle driver keeps giving problems, actually more than 90% of dongle problems are from driver, software users complains a lot, it is really
a headache for our technical support team”

UniKey—the Driverless dongle, reduces the huge work of technical support team for software vendors.

Background
A company in USA providing mining and geomechanics software is using dongles which needs driver to be installed, this causes a lot of problems from the driver, DONGLE NOT FOUND is the most harassing problem called a nightmare for dongle users. These problems caused by dongle driver increased the workload of technical support, actually more than 90% dongle problems are from driver.

Software
Advanced, three dimensional continuum modeling for geotechnical analysis of rock, soil and structural, the software is applied to a broad range of problems in engineering studies.

Technical requirement
Platform: on Windows XP x64 as a 32 bit process.
Software engineers found that there have been several issues with codes running on newer 64bit operating systems, which they believe these problems are caused by security (dongle) drivers. Dongle users have to keep trying to find the new version dongle drivers to avoid the problem.

Problems caused by dongle driver
The dongle is used to prevent the operation of software codes in machines where it is not present.
A donlge related error is reported on starting the code, which prevents the code from being used. The errors may occur when there is no dongle present on the user’s machine, the errors also result from faulty installation of dongle drivers, or if the driver files have become corrupted or damaged.

Solution--UniKey
UniKey is a driverless dongle, driverless means you do not have to install a driver. The operation system will install the driver automatically. And there is not any driver installation problem at all. Software users really enjoy the convenience brought by the driverless technology.

Benefits for software supplier,
l Save 90% of technical support team’s energy and time.
l Reduce lots of work for support team
l Do not have to upload the new driver to website for update
l Reduce the technical dependency of dongle providers.

Benefits for end users
l Do not have to download the new driver to update
l Avoid the problems of DONGLE NOT FOUND
l Easy to use, just plug in with UniKey, it works perfectly.

Advantages of UniKey

Driverless dongle can be
plugged in with the computer
on

Driverless can avoid the
harassment of DONGLE
NOT FOUND.

An all-in-one Hardware
combines with software
copy protection, PC Lock,
content protection.

Memory up to 4K

3 128-bit keys storage

About SecuTech and UniKey
SecuTech Solutions Inc. is a company specializing in software license management business systems focusing on the international market with their class leading UniKey product range. Having an extensive and in-depth range of experience within the Software Management Licensing market, SecuTech has drawn upon this experience to utilize today's cutting-edge technologies to introduce a COMPLETE and affordable solution for today's software vendor markets worldwide


SecuTech Solution Inc.
http://www.esecutech.com/
Support@eSecuTech.com

Dongle Driver Problems

Dongle Driver Problems


Developers are sick of reading and answering the same questions every day in emails or on forums. Normally they was getting over 10 emails a day asking the same questions that were covered in the forums.

Almost all software vendors that are using dongles have to create a page on website about troubling shooting of dongle problems, actually 90% or the dongle problems are caused by dongle driver.

Customers are just tired of seeing the same thing over and over...

Returned Dongle errors

l Dongle not found
l Can't Find the Dongle
l Dongle driver is not installed
l Dongle driver error
l Cannot open dongle driver
l USB device driver not installed
l LICENSE KEY ERROR

The problems caused by dongle
l When you attach the USB dongle, if the light inside the dongle goes on and then turnes off immediately In that case, you have to download the latest dongle drivers from the related website. As the dongle driver is old and not compatible with the current window version. Installing the latest dongle driver has already resolved USB dongle problems on both Windows 2000 and Windows XP.
l If the dongle driver did not install correctly during the system installation, you need to update or re-install the dongle driver Version:
The below message is given whenever the applications simply cannot find a dongle - whether it be a standalone or network device. Generally when this message occurs, users need to check a number of things:
Check if the users have installed the drivers correctly.
Try installing the drivers manually
l The inconsistence of the dongle driver version and the software version may cause problem as well.
l The conflict between the dongle and certain recent versions of the McAfee and AVG virus scanners also occurs dongle driver problem.
l Occasionally, USB dongles are not being recognized in Windows 2000 and Windows XP.
l In rare cases, software fails to install the driver and new users need to run the dongle driver again.
l USB dongle devices are detected when they are first plugged in, but sometimes Windows will mark a device as bad if it cannot find the right drivers for it.
l Installation seems to hang while installing dongle drivers under certain circumstances - though it hasn't actually hung - it just takes several minutes to complete. Tt's unfortunately the drivers cause the delay and but not the software.
l Software vendors normally recommend to install the driver before connecting USB keys. If, however, uses have connected the USB key first, they may encounter problems with the dongle driver installation.
l An incorrectly installed dongle driver can produce license error messages. The dongle driver is a piece of software that communicates between IDL/ENVI and the hardware key attached to USB port. If an IDL-based product produces a dongle licensing error message, the dongle driver may need to be re-installed or updated."
How to solve the dongle driver caused problems – Driverless dongle

Driverless means you do not have to install a driver. The operation system will install the driver automatically. And there is not any driver installation problem at all. Software users really enjoy the convenience brought by the driverless technology.

Benefits for software suppliers,
l Save 90% of technical support team’s energy and time.
l Reduce lots of work for support team
l Do not have to upload the new driver to website for update
l Reduce the technical dependency of dongle providers.

Benefits for end users
l Do not have to download the new driver to update
l Avoid the problems of DONGLE NOT FOUND
l Easy to use, just plug in with driverless dongle, it works perfectly.


UniKey,#1 the Driverless dongle, reduces the huge work of technical support team for software vendors.
Unikey has the lowest industry failure rates in the industry which is guaranteed with lifetime warranty.
Unikey technical support team earns the highest rating of customer satisfaction in the industry.
Unikey products cost about 50% less than others. “, said Michelle Law, director of worldwide marketing of SecuTech.

How UniKey Hardware Keys Help Us Improve The Product’s Security.[By Michael Ricci]

How UniKey Hardware Keys Help Us Improve The Product’s Security.
Better security through UniKey

When we began work on the UniKey security keys (http://www.esecutech.com/), our Engineers were to find a device that would be an adequate deterrent to software piracy thefts. While we understand that complete security is impossible in open systems like PCs, we wanted to make it hard enough to break that would-be hackers would look elsewhere.

Software license is that the software publisher grants a license to use one or more copies of software, but that ownership of those copies remains with the software publisher. One consequence of this feature of proprietary software licenses is that virtually all rights regarding the software are reserved by the software publisher. Only a very limited set of well-defined rights are conceded to the end-user.

In an effort to show that UniKey security keys were more than smoke-and-mirrors, I submitted an article to my blog that gave significant details on how the UniKey USB security key worked (http://softwarecopyprotectionsecuritykeys.blogspot.com/). There are some real ferrets out there.

I was not disappsointed. UniKey responded with a variety of suggestions and judgements. The most common response we got from UniKey support team is that there is a technical support ticket system to help me work with them. While there are many articles at their website www.esecutech.com/ indicating how easy it is to integrate the keys, the articles I read assume that your questions are available. In our case, the questions are not available.

Let's assume that enterprising intruders are able to analyze the data on the USB bus, collect a sufficient number of values, and apply the appropriate effort to determine the key values. Is the usefulness of the UniKey over? Not really. An intruder cannot use information to clone another key.It is impossible (even with that information) for a program communicating with a UniKey by using the correct keys to change the key values on the device. The keys are not stored in memory that can be accessed by any program, even if it knows the keys. The bottom line is that this approach cannot change a hardware key for product A to be modified to become a key for product B.

UniKey dongles are driverless dongles and available in standalone, network and real time. Using a software developer’s kit, software developers can protect applications with the right hardware key by calling for the dongle’s presentation. UniKey API protection scheme ensures the highest security for software vendors.

We appreicate the HID technology which let us forget the dongle NOT FOUND problem of other brand dongles, and we also appreciate the review and feedback we received from UniKey technical support Team and other UniKey end users. It help us a lot to improve our software’s security. The software development customers don't have to change the code with Unikey envelop secuirty technology, and the security is improved. We aren't so naïve as to believe that UniKey provides an unbreakable solution, but we do believe that the time and effort required to crack and bypass the security is sufficiently high that intruders will look for easier targets.

SecuTech Solution Inc. offers several ready license protection solutions along with UniKey. UniKey takes the role of hardware ID and works as the container of digital credentials. UniKey Software Protection System provides a completed set of tools and samples for software vendors to control their software's distribution.

UniKey e-Learning protection — A special version of software control license solution

SecuTech Solution Inc. released a special version of software license solution—UniKey e-Learning protection. This solution is specially made for e-Learning providers to offer people to learn anytime and anywhere online, including training.

SecuTech Solution Inc. released a special version of software license solution—UniKey e-Learning protection. This solution is specially made for e-Learning providers to offer people to learn anytime and anywhere online, including training, the delivery of just-in-time information and guidance from experts.

e-Learning solution provides supports for multiple platforms and numerous language to meet the flexibility of online learning, training, and monitoring.

This solution combines a hardware key-UniKey providing licensing method with envelope-base automatic implementation and API-based automatic implementation.

In order to improve the relationships between vendors and customers as well as grow revenue, UniKey e-learning solution is made more flexible in licensing

Subscription license: Allows the user to use the software for a specific time period. At the end of the term the user has several options:

(1) renew the subscription; or

(2) purchase a perpetual license at a discounted cost; or

(3) remove the software from the computer.

Trial license: Allows software venders to release the software for a period time like a month as marketing tool. The end user can only use this software for only one month.
Evaluation license: This license allows the expensive software to be evaluated with certain period.

Demo license: This license allows end users to demonstrate the software with partial function or certain period.

Feature based license: This license allows end users to use partial function of the software to save money than to use the whole package.

Time limited rental license: This allows the end user to pay per time. The end user pre-pay a period of time that fits their needs. The end user can also renew before the license expired.

Concurrent Use: Thislicense type requires the end users purchase licenses for the maximum number of people who will be running the software simultaneously.

However, end users can usually install the software on more computers than Server (Network): Licensed per server – This license type requires that you have a single copy of the software residing on the file server .

The hardware key -- Unikey is to feature secure software licensing options and offers multiple licensing molds locked into the hardware key to supply flexible licensing protection.
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As I know, UniKey is special designed for eLearning solution which is the cheapest dongle in UniKey family.

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