Thursday, March 5, 2009

UniKey—the Driverless dongle, reduces the huge work of technical support team for software vendors.



“It is a nightmare for a long time that the dongle driver keeps giving problems, actually more than 90% of dongle problems are from driver, software users complains a lot, it is really
a headache for our technical support team”




UniKey—the Driverless dongle, reduces the huge work of technical support team for software vendors.

Background
A company in USA providing mining and geomechanics software is using dongles which needs driver to be installed, this causes a lot of problems from the driver, DONGLE NOT FOUND is the most harassing problem called a nightmare for dongle users. These problems caused by dongle driver increased the workload of technical support, actually more than 90% dongle problems are from driver.

Software
Advanced, three dimensional continuum modeling for geotechnical analysis of rock, soil and structural, the software is applied to a broad range of problems in engineering studies.

Technical requirement
Platform: on Windows XP x64 as a 32 bit process.
Software engineers found that there have been several issues with codes running on newer 64bit operating systems, which they believe these problems are caused by security (dongle) drivers. Dongle users have to keep trying to find the new version dongle drivers to avoid the problem.

Problems caused by dongle driver
The dongle is used to prevent the operation of software codes in machines where it is not present.
A donlge related error is reported on starting the code, which prevents the code from being used. The errors may occur when there is no dongle present on the user’s machine, the errors also result from faulty installation of dongle drivers, or if the driver files have become corrupted or damaged.




Solution--UniKey
UniKey is a driverless dongle, driverless means you do not have to install a driver. The operation system will install the driver automatically. And there is not any driver installation problem at all. Software users really enjoy the convenience brought by the driverless technology.

Benefits for software supplier,
l Save 90% of technical support team’s energy and time.
l Reduce lots of work for support team
l Do not have to upload the new driver to website for update
l Reduce the technical dependency of dongle providers.

Benefits for end users
l Do not have to download the new driver to update
l Avoid the problems of DONGLE NOT FOUND
l Easy to use, just plug in with UniKey, it works perfectly.

Advantages of UniKey

Driverless dongle can be
plugged in with the computer
on

Driverless can avoid the
harassment of DONGLE
NOT FOUND.

An all-in-one Hardware
combines with software
copy protection, PC Lock,
content protection.

Memory up to 4K

3 128-bit keys storage

About SecuTech and UniKey
SecuTech Solutions Inc. is a company specializing in software license management business systems focusing on the international market with their class leading UniKey product range. Having an extensive and in-depth range of experience within the Software Management Licensing market, SecuTech has drawn upon this experience to utilize today's cutting-edge technologies to introduce a COMPLETE and affordable solution for today's software vendor markets worldwide


SecuTech Solution Inc.
http://www.esecutech.com/
Support@eSecuTech.com

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