Dongle Driver Problems

Dongle Driver Problems


Developers are sick of reading and answering the same questions every day in emails or on forums. Normally they was getting over 10 emails a day asking the same questions that were covered in the forums.

Almost all software vendors that are using dongles have to create a page on website about troubling shooting of dongle problems, actually 90% or the dongle problems are caused by dongle driver.

Customers are just tired of seeing the same thing over and over...

Returned Dongle errors

 Dongle not found
 Can't Find the Dongle
 Dongle driver is not installed
 Dongle driver error
 Cannot open dongle driver
 USB device driver not installed
 LICENSE KEY ERROR

The problems caused by dongle
 When you attach the USB dongle, if the light inside the dongle goes on and then turnes off immediately In that case, you have to download the latest dongle drivers from the related website. As the dongle driver is old and not compatible with the current window version. Installing the latest dongle driver has already resolved USB dongle problems on both Windows 2000 and Windows XP.
 If the dongle driver did not install correctly during the system installation, you need to update or re-install the dongle driver Version:
The below message is given whenever the applications simply cannot find a dongle - whether it be a standalone or network device. Generally when this message occurs, users need to check a number of things:

• Check if the users have installed the drivers correctly.
• Try installing the drivers manually
 The inconsistence of the dongle driver version and the software version may cause problem as well.
 The conflict between the dongle and certain recent versions of the McAfee and AVG virus scanners also occurs dongle driver problem.
 Occasionally, USB dongles are not being recognized in Windows 2000 and Windows XP.
 In rare cases, software fails to install the driver and new users need to run the dongle driver again.
 USB dongle devices are detected when they are first plugged in, but sometimes Windows will mark a device as bad if it cannot find the right drivers for it.
 Installation seems to hang while installing dongle drivers under certain circumstances - though it hasn't actually hung - it just takes several minutes to complete. Tt's unfortunately the drivers cause the delay and but not the software.
 Software vendors normally recommend to install the driver before connecting USB keys. If, however, uses have connected the USB key first, they may encounter problems with the dongle driver installation.
 An incorrectly installed dongle driver can produce license error messages. The dongle driver is a piece of software that communicates between IDL/ENVI and the hardware key attached to USB port. If an IDL-based product produces a dongle licensing error message, the dongle driver may need to be re-installed or updated."


How to solve the dongle driver caused problems – Driverless dongle

Driverless means you do not have to install a driver. The operation system will install the driver automatically. And there is not any driver installation problem at all. Software users really enjoy the convenience brought by the driverless technology.

Benefits for software suppliers,
 Save 90% of technical support team’s energy and time.
 Reduce lots of work for support team
 Do not have to upload the new driver to website for update
 Reduce the technical dependency of dongle providers.

Benefits for end users
 Do not have to download the new driver to update
 Avoid the problems of DONGLE NOT FOUND
 Easy to use, just plug in with driverless dongle, it works perfectly.

How Do I get Free UniKey evaluation Kit?

If you are interested in evaluating our products, you may request a FREE SDK simply by completing the application form at www.eSecuTech.com.

SecuTech Solution Inc.480, rue Montcalm, BerthiervilleQuebec,Canada J0K 1A0Tel: 888-259-5825 ex 9Fax: 888-259-5825 ex 0

www.eSecuTech.com

SecuTech Solution Inc, the software security expert who provides UniKey software copy protection license control solution and free technical support or professional advise for customers.The UniKey dongle products(as known as USB hardware key, Security dongle, or software hardlock) act as the #1 driverless software copy protection dongle in the software industry.